Error querying the SQL Server version

Apr 15, 2011 at 1:24 PM

I tried to install TST in my environment and I got error as listed in the subject.

I have installed SQL Server 2008 R2.

Any idea ?

Thanks in advance,

Antonio Pereira

Apr 16, 2011 at 3:43 AM
Edited Apr 16, 2011 at 10:12 PM

Antonio,

The error that you are seeing is issued very early in the setup process. That tells me that the most likely causes are:
   - the SQL Server is not started;
   - the account that you use does not have permissions to run SQL queries;
   - the SQL server runs on an instance other than the default instance.

The full error message is something like:

       Error querying the SQL Server version.
       Please make sure that SQL Server is started on the localhost.
       See "C:\Users\<UserName>\AppData\Local\Temp\TST_SqlOutput.txt"

Take a look in the file indicated by the error message ("C:\Users\<UserName>\AppData\Local\Temp\TST_SqlOutput.txt" in this example) and it will give you some more indications of what went wrong.

Let me know…